ALWAYS FREE STANDARD SHIPPING! NO MINIMUMS!
Your order leaves our warehouses the same day you order it if ordered before 3pm PST 100% of the time. If you are experiencing a delay, please check your tracking info first for the latest USPS updates and then contact USPS or FedEx DIRECTLY as they are the only ones that can assist once an order leaves our warehouse.
ALL ITEMS SHIP DIRECTLY FROM OUR WAREHOUSES!
***96% of our orders show up in the shipping time specified based on your FedEx or USPS shipping selection at checkout.
USPS ALERT: DUE TO LIMITED TRANSPORTATION AVAILABILITY AS A RESULT OF NATIONWIDE COVID-19 IMPACTS, PACKAGE DELIVERY TIMES MAY BE EXTENDED. READ MORE ›
As with any shipping service, USPS, FedEx, and UPS does have delays for various reasons, ESPECIALLY WITH THE COVID-19 STAFFING ISSUES HITTING THE SHIPPING COMPANIES CURRENTLY.
If you need your order in a timely fashion, we STRONGLY SUGGEST upgrading to FedEx shipping options. We have no control over shipping delays on their end, and we do not guarantee any shipping companies performance under any circumstance, as they aren't guaranteeing their own on-time performance right now.
Your order will be fulfilled within 30 minutes if ordered during business hours, or if you order after hours, the next business morning. USPS picks up from our warehouse @ 9am, Noon, & 4pm Mon-Fri MST and 9am & 2pm MST on Saturdays. If you order AFTER these timeframes it will go out with the next posted USPS pickup.
FedEx Picks up Mon-Fri @ 10am & 3PM. If you order after this, it will go out the next business day.
WE ARE NOT RESPONSIBLE FOR ANY USPS or FedEx DELAYS
Once it is in USPS or FedEx hands, please refer to your USPS or FedEx tracking info for details. If you have questions about your shipment after it leaves our warehouse, you will need to contact USPS directly @ 800-275-8777 or USPS.com or FedEx @ FedEx.com.
If you need your shipment faster, please make sure to select USPS Expedited Processing & Shipping for the additional $5.99 or select FedEx 3 day or 3 day for $15.99. Again, these are non-guaranteed timeframes, but the high majority of orders show up within the specified timeframe of your selection at checkout.
We ship out thousands of orders each month, and do not have the ability to contact USPS or FedEx for late deliveries. If it's lost, we'll be more than happy to resolve, but that has happened just 5 times in over 400,000+ orders or less than 1/100th of a %. When a delay occurs, its typically 1 or 2 days later than the specified timeframe. Your USPS/FedEx tracking, that is provided on every order, is the same info that we have, so please make sure to refer to it as we have no additional info***
- For Standard USPS and FedEx Shipping: We fulfill orders within 1 hour if placed during business hours everyday of the year except Sundays and Holidays.
- For Expedited USPS and FedEx Shipping: we fulfill orders within 30 minutes if placed during business hours, everyday of the year except Sundays and Holidays.
- Tracking is always sent to you via the email or phone # you provided when checking out. If you need us to send it manually, just reach out.
- Overnight options are available. Just Chat, Text, or Email us!
ALL DIRECT TO CONSUMER ORDERS SHIP OUT VIA USPS or FedEx based on your selection @ checkout. Wholesale, Distributor, and larger orders may ship out via FedEx, depending on location, size, weight etc.
STANDARD PROCESSING & SHIPPING: Orders Typically arrive within 5-7 Business Days on average AFTER shipping company picks up from our warehouses, depending on your location. THESE TIMEFRAMES WILL BE LONGER DURING THE HOLIDAYS! This does not include Sundays (Non delivery day) or Holidays. These are non-guaranteed timeframes as USPS, FedEx, and UPS are not currently offering guarantees.
USPS & FedEx EXPEDITED PROCESSING & SHIPPING: Orders Typically arrive within 2-3 Business Days on average AFTER USPS picks up from our office, depending on your location. THESE TIMEFRAMES WILL BE LONGER DURING THE HOLIDAYS! This does not include Sundays (Non USPS delivery day) or USPS Holidays. These are non-guaranteed timeframes as USPS, FedEx, and UPS are not currently offering guarantees.
Estimated Shipping timeframes are for the contiguous U.S only and do not apply to shipments to Hawaii and Alaska. Orders to these locations can typically take 1-2 days longer, depending on your exact location.
ALWAYS FAST, ALWAYS FREE STANDARD SHIPPING - THATS KCD!